CANCELLATON POLICY

To book an appointment at Zipandas we do require a deposit at the timing of booking.

If you need to cancel your hair appointment, we kindly ask you to give us at least 48hrs notice. Any cancellation or reschedule will result in your deposit being non-refundable.

If you wish to change or remove part of your service with less than 48hrs notice or change your mind on the day, you you still be charged for the full service you had booked in.

We try our best to fit you in when it suits you, we offer a thorough consultation prior to any large appointment so we can form a verbal contract about the service we’re going to provide you! We miss the opportunity to fill time slots when appointments are cancelled with minimal or no notice.

Our system sends out texts 48hrs before your appointment this is your last opportunity to change or cancel without penalty – so please make sure we have your correct contact number:)

Thankyou for your understanding and cooperaton in advance!

If you have any questions regarding this then please don’t hesitate to call us on 020 8573 9620